FAQs
General Questions
What is BestCouponGuide.com?
BestCouponGuide.com is your trusted destination for finding the latest coupons, promo codes, discounts, and deals from thousands of online and in-store retailers. We curate and verify savings opportunities to help you get the best prices on everything you shop for.
Is it free to use BestCouponGuide.com?
Absolutely! BestCouponGuide.com is completely free for all users. We never charge shoppers for accessing our coupons or deals. Our service is funded through affiliate partnerships with retailers.
How do I start saving with BestCouponGuide.com?
Simply browse our website by store, category, or search for specific retailers. When you find a coupon or deal you want to use, click on it and follow the instructions to redeem it during your shopping experience.
Using Coupons
How do I use an online coupon code?
- Find a coupon code you want to use on BestCouponGuide.com
- Click "Get Code" or "Show Code" to reveal the coupon code
- Copy the code
- Shop on the retailer's website as normal
- During checkout, look for a field labeled "Promo Code," "Coupon Code," or similar
- Paste your code and apply it
- Complete your purchase with your discount applied
What's the difference between a coupon code and a deal?
Coupon Codes: These are alphanumeric codes you enter during checkout to receive a discount.
Deals: These are special offers that don't require a code. Clicking on a deal will take you directly to the discounted items or activated promotion on the retailer's website.
Why isn't my coupon code working?
There could be several reasons:
- The coupon has expired
- The minimum purchase requirement hasn't been met
- The coupon can't be combined with other offers
- The items in your cart aren't eligible for the discount
- The coupon is only for first-time customers
If you're experiencing issues, please check the terms and conditions associated with the coupon or contact the retailer directly.
Account Questions
Do I need to create an account to use BestCouponGuide.com?
No, you can browse and use coupons without creating an account. However, creating a free account gives you additional benefits like:
- Saving your favorite stores
- Receiving personalized deal alerts
- Accessing exclusive members-only deals
- Tracking your savings over time
How do I create an account?
Click the "Sign Up" button in the top right corner of our website. You can register using your email address or through your social media accounts.
How can I recover my password?
Click the "Login" button, then select "Forgot Password." Enter the email address associated with your account, and we'll send you instructions to reset your password.
Technical Questions
How often are coupons updated?
Our team updates the coupon database multiple times daily. We continuously add new offers and remove expired ones to ensure you always have access to valid savings opportunities.
Can I use BestCouponGuide.com on my mobile device?
Yes! Our website is fully responsive and works on all devices including smartphones and tablets. You can save money whether you're at home or on the go.
Do you have a browser extension?
Yes, we offer a free browser extension for Chrome, Firefox, and Edge. Our extension automatically finds and applies the best coupon codes at checkout, so you never miss a saving opportunity.
Business Questions
How can I submit a coupon?
We welcome coupon submissions! Please use our "Submit a Coupon" form in the footer of our website. Include details about the coupon, the retailer, expiration date, and any terms and conditions.
How can my business partner with BestCouponGuide.com?
We're always looking to expand our partnerships with retailers and brands. Please contact our partnerships team at partners@bestcouponguide.com for more information about featuring your offers on our platform.
How does BestCouponGuide.com make money?
We earn commissions through affiliate partnerships with retailers when users make purchases using our coupons and deals. This allows us to keep our service completely free for shoppers while maintaining a high-quality, up-to-date coupon database.
Support
I found an expired or invalid coupon. How can I report it?
Please use the "Report" button next to any coupon to let us know about expired or invalid coupons. Our team will verify and remove it promptly.
How can I contact customer support?
For any questions, feedback, or concerns, you can:
- Email us at support@bestcouponguide.com
- Use our contact form in the footer of the website
- Message us on social media @BestCouponGuide